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Copyright © 2008
Specialist Swords

Last Updated - 07/10/2008 - 10:35:31

Choose from one of our Japanese Katana Sword Forges
Pick From Our Range of Extremely High Quality Japanese Katana Forges   

Terms & Conditions


Specialist Swords will NOT sell any of our bladed products to anyone under the age of 18

Specialist Swords will NOT sell any of our bladed products to anyone under the age of 18 and reserve the right not to sell to anyone who we believe to be irresponsible, we may also ask you to provide proof of age prior to purchase. We only expect the highest level of responsibility with your Specialist Swords purchase; we also expect you to not act irresponsibly with one of our products.

Misuse of any weapon involves serious risks, including injury, disability and death. Functional weapons are sold only for training under expert supervision, for demonstration, collection or display. Always inspect your weapon before each use to ensure it is in proper condition; do not use weapons for sparring or contact. Users assume all risks of injury and liability. And as a condition of purchase you agree never to carry any of our products in public places.

By purchasing from this site: www.specialistswords.com, you are committing yourself to these terms and conditions.


Exchange and Refund Policy

Specialist Swords ensure to sell the very best in quality handcrafted merchandise, and are certain that you will be very happy with your purchase. If in the unlikely event, you have a problem with any of our products purchased from us.

Below are the terms and conditions for returning your goods, and this is in compliance with our suppliers:

Some of our products are custom-made to suit your specifications and requirements. As these products are tailor-made we cannot provide exchanges or refunds unless the product is deemed as faulty, i.e. the item has a defect as a result of manufacturing process.

Non custom-made items can be refunded if the product is faulty and exchanged if the item is returned to us in its original unused condition within 28 days of delivery.

If in the unlikely instance, you find your purchase to be faulty. We ask that you contact us within a period of 7 days, and return the item within 28 days of delivery.

We will then take appropriate action to either repair or replace the item. Your postal costs for returning faulty goods will be reimbursed to you, once we are satisfied that the product is faulty due to manufacturing process. Postal costs will only be refunded on faulty goods.

We ask that you contact us prior to returning any product via the e-mail address below

sales@specialistswords.com


Delivery

Specialist Swords aims to get your purchases to you as fast as possible.Non custom-made items such as accessories, Hanwei swords and Imperial Forge swords will usually be dispatched the next working day, subject to availability. Custom made items (Thaitsuki Nihonto Katanas) will be made to your desired requirement and delivered to you in around 45 days.

Non-UK Postage delivery time will also apply to your order.

Shipping is now part of the shopping cart system, prices are worked out based on the country you want the order to be delivered to.

Any legal issues on Exportation of our products outside of the UK will be subject to the purchaser.  The purchaser will be liable for any laws or importation rulings that apply to our products and there order destination.


UK Postage and Packaging

Band

Goods Value
Price
D £00.01 - £200.00 + £9.99

FREE Postal Insurance is Included in all the Postal Prices


Non UK Postage and PackagingShipping is now part of the shopping cart system, prices are worked out based on the country you want the order to be delivered to.

Please e-mail us with your:- Delivery Address - Product Name/s and Product Code/s Using this info@specialistswords.com e-mail..We will e-mail you back with your Non UK postal costs. We now advise you to use this feature if you are wanting specialistswords.com products to be shipped to countries other than the UK and that are not listed on the Shopping cart shipping system.  Otherwise we will request the extra shipping cost for the relevant order destination.

If in the event an order for one of our products has been made through the site for a Non UK delivery destination, we will send you the extra shipping charge by e-mail, which you can pay to Specialist Swords through your PayPal account.

All Specialist Swords PayPal Payments are made via our PayPal account: Details shown below:

Specialist Swords

info@specialistswords.com

If in the event you have made an Non UK order and wish to not pay the addional shipping cost.  We will refund your money, PayPal charges could apply.


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